FAQ

Resources & Frequently Asked Questions

Clear answers for informed decisions.

Selecting handling and packaging equipment requires careful evaluation. Below are answers to common operational and engineering questions.

Will this integrate with our existing equipment?

Yes. Integration is a core part of Matthiesen’s engineering process. Systems are designed to work with your current layout, material flow, and upstream or downstream equipment to avoid disruption and unnecessary rework.

How custom is the equipment?

Every system is designed around the application, including material type, throughput, space constraints, and operational goals. Customization focuses on solving real production challenges without adding unnecessary complexity that can increase cost or maintenance.

How reliable is this equipment long-term?

Reliability is built into the design, not added later. Matthiesen focuses on durable construction, practical component selection, and straightforward system layouts to minimize downtime and support long service life.

How involved is Matthiesen during the project?

Matthiesen works closely with customers and partners throughout the engineering and manufacturing process. Clear communication and collaboration help ensure the final system meets operational expectations before it ever arrives on-site.

Is Matthiesen equipment only for large-scale operations?

No. Matthiesen supports operations ranging from smaller facilities producing a few tons per day to high-volume producers running continuous operations. Equipment is engineered to fit the scale and growth goals of each operation, not a fixed production size.

What if our production needs change in the future?

Matthiesen designs systems with scalability in mind. Equipment can be configured to support future throughput increases, layout changes, or additional automation as your operation grows.

Will this reduce maintenance and downtime?

Yes. Systems are designed to simplify operation and routine maintenance, reducing the need for constant adjustments or reactive repairs. This helps operations maintain consistent production with fewer interruptions.

What kind of support is available after installation?

Ongoing support is provided through long-term relationships with trusted distributors and system integrators. This ensures customers have access to service, parts, and expertise throughout the life of the equipment.

Technical Documentation Library

Matthiesen Automatic Baler SpecSheet

Matthiesen’s Automatic Baler allows you the flexibility to bale various types and sizes of pre-packaged products into one easy to handle package.

Matthiesen Gravity Bin SpecSheet

A surge bin to assist in bagging from the ice maker without a bulk storage bin

Matthiesen Live Bottom Bin SpecSheet

Temporary storage of product is simplified with the Matthiesen Live Bottom Bin. The floor and front wall rake keep product moving so you can spend your time bagging.

Matthiesen Ice World Journal Ad Final

Trusted in more than 20 ice plants, helping operators like you!

Bulk Bagger

The one piece of equipment that solves multiple problems. Bag 15 – 50 lb bags with the Matthiesen Bulk Bagger.

Block Press SpecSheet

Converts all types of ice into a slow melting saleable block which means increased profit for you.

Automatic Heat Seal Bagger

Bagging, Sealing and Stacking is a one man job with this fully automatic unit.

Matthiesen Warranty

Equipment & Parts Warranty

Matthiesen Equipment warrants its equipment to be free from defects in material and workmanship under normal use and service. A 90-day warranty is provided on all parts from the date of purchase.

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If your operation is facing bottlenecks, downtime, or growth challenges, the right equipment makes the difference.